Mercure Newcastle George Washington Hotel Golf & Spa

It was a good hotel. Although when we booked for a king bed it was actually two single beds joined which wasn’t comfortable. Overall good.

Hotel is nice, well equipped and staff are very friendly. Well situated also.

Definitely needs some money spending on updating the gym equipment, very worn and tired. Our fridge didn't work which was a shame, but the hotel is overall absolutely fine it just feels like it needs refreshing

But if a up and down trip to room. Clean but bed has seen better days. Towels a bit rough. Food grea

EV charger was ok once I had messed about downloading and registering the app (why they dont have a pay by card version I dont know) Check in ok, room dated and smells of damp but clean. Gym tired and old with rusting equipment . Main restaurant closed so had to use bar which was very busy , sat for 45mins before I asked when someone would take my order waited a further 10 mins and then walked out , I did go back and the food was OK despite very poor service then made to go back to my room to look for a yellow slip pre authorisation as the staff not prepared to add to my room with out it despite having all my details round the corner at reception. , I had the vegetarian Burger, WiFi rubbish not fit for business purpose . Bed hard but clean , bathroom next door room fan noise on from 545 am and noisy Will not be using again.

Stayed overnight on business. Reception, room & restaurant good. Used the gym which is small & can get busy, open to hotel residents & local residents too. Nice comfy bed with roomy bathroom. I booked a king size bed which is two singles side by side basically. Telly in room was a bit dated but still functional. Would definitely stay again

I had a bad night sleep due to Foghorn leghorn on one side of me and Dom Jolly on the other. The mattress was poor as well I usually get a good nights sleep here also no upgrade for gold membership.

Was changed rooms because the first was one was too cold .. the second one was marginally warmer and I was woken up by the cold multiple times throughout the night .. the bedding had tears in ... The lamp shades on the wall lamps were broken .. absolute dump .. will never stay again

Room very tired repairs to ceiling all patchy. Bath tub smashed was polyfilled. Shower head filthy spraying everywhere. Bed lumpy tv 10yrs out of date lacking quality you normally get at mercure